Frequently Asked Questions
All your questions about cae44 answered here
From withdrawing bonus funds and cricket betting to live casino — find simple, clear answers to any question you have about cae44 on this page.
Whether you are new to cae44 or a returning player, it is completely normal to have questions about your account, payments, games, or promotions. On this FAQ page we have gathered the most frequently asked questions across five categories. Click on any question below to see the detailed answer. If you cannot find the answer to your question, contact our 24/7 live chat support.
Bonuses & Offers
Once a bonus has been added to your cae44 account and any bets have already been placed with it, cancelling the bonus is generally not possible. However, if no bets have been placed yet, our support team may be able to review the request. Contact us via live chat to confirm.
Yes, all bonuses at cae44 have a specific expiry period. If the wagering requirements are not met within that period, the bonus and any winnings earned from it may be forfeited. You should read the expiry-related terms carefully when accepting a bonus.
No, the cae44 welcome bonus applies only once per player. One account means one welcome bonus. Attempting to claim the bonus by opening multiple accounts risks account suspension and is against our rules.
Wagering means placing a specified amount in bets before the bonus funds can be withdrawn. At cae44, the wagering requirement for the welcome bonus is 15x — calculated on the bonus amount only, not on your deposit. For example: if you deposit ৳1,000 and receive a ৳2,000 bonus, you must place ৳2,000 × 15 = ৳30,000 in bets before withdrawing the bonus winnings.
The cae44 welcome bonus is 200% on your first deposit, up to a maximum of ৳20,000. For example: depositing ৳22,000 or more earns you the full ৳20,000 bonus, giving a total balance of ৳42,000. On a smaller deposit such as ৳1,000, a ৳2,000 bonus is added, giving a total of ৳3,000.
How to Withdraw
To withdraw from cae44, funds must be sent to a bKash, Nagad, or Rocket wallet registered in your own name. Withdrawals to a wallet registered in someone else's name are not permitted. This rule is followed to ensure security and to confirm that funds reach the correct owner.
The minimum withdrawal amount at cae44 is ৳800. Requests below this amount are not processed. For deposits, however, the minimum is just ৳100 per method, so you can get started on any budget.
After a withdrawal request is approved at cae44, funds generally reach your mobile wallet within 10 to 45 minutes. During busy periods or when verification is required, it may take a little longer. Contact support if you experience any issues.
"Pending" means our team is reviewing your request. It is usually approved automatically. However, if it remains pending for a long time, or if a reason related to verification is shown, please contact us via live chat or at [email protected].
cae44 currently supports withdrawals through three mobile wallet methods: bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. These methods are fast, secure, and familiar to almost all mobile users in Bangladesh.
Cricket & Sports Betting
Yes, cae44 offers betting on BPL, the T20 World Cup, IPL, and various other international cricket tournaments. Markets are available for many competitions including the Bangladesh national team. The availability of markets for specific matches or tournaments varies by time and season.
An accumulator (or "acca") bet combines multiple events into a single bet. The odds of each event are multiplied together, resulting in a much higher potential return. However, all events must be correct — if even one fails, the entire bet is lost. The risk is higher, but the potential payout can also be much larger.
Decimal odds are straightforward: multiply the amount you bet by the odds figure to get your total return. For example: at odds of 2.50, a ৳1,000 bet returns a total of ৳2,500 (where ৳1,000 is your original stake and ৳1,500 is net profit). The higher the odds, the lower the probability of winning, but the greater the reward.
Popular cricket markets at cae44 include: match winner, toss winner, innings total runs (over/under), top batter, method of first wicket, man of the match, and total wickets. All these markets are available to bet on in matches such as Bangladesh vs India.
Yes, cae44 offers in-play or live betting. This means you can place bets even after a match has started. Odds change according to how the match is progressing, so placing a bet at the right moment based on the situation gives you a good opportunity. You need to be ready to make quick decisions.
Verification & Documents
cae44 typically requests identity verification at the time of your first large withdrawal or if an unusual transaction pattern is detected. Verification may also be required in certain situations to prevent fraud and protect account security.
Yes, for secure transactions it is mandatory that the name on your cae44 account matches the registered name on the mobile wallet (bKash, Nagad, or Rocket) you are using. A name mismatch may cause issues during the withdrawal process and the request may be rejected.
For identity verification, a clear photo or scan of a National ID card (NID), passport, or driving licence is generally accepted. The document must clearly show the name, photo, and date of birth, and expired documents are not accepted.
Verification is primarily to ensure the security of your account — to prevent unauthorised withdrawals and to stop fraudulent activity. It is part of cae44's fair play policy.
When verification is rejected, the reason is usually provided. Most rejections happen because the document image is unclear, expired, or the name does not match. To resolve the issue, contact us via live chat or at [email protected] — our support team will help you submit the correct documents.
Live Dealer Games
Teen Patti is a three-card game where the player's hand is compared against the dealer's hand. The goal is to have the higher-value card combination. Andar Bahar is even simpler — one card is revealed and you guess whether the next matching card will fall on the "Andar" (left) or "Bahar" (right) pile. Both are fast-paced and enjoyable games.
In live dealer games, real dealers run the game from a studio via live video streaming. You watch in real time on your device's screen and place bets. This gives a much more realistic experience compared to standard RNG games.
cae44's live casino tables have different limit levels so that both new and experienced players can participate at a comfortable stake. Some tables allow play on a small budget, while high-limit tables are also available. The limits for specific tables can be seen in the lobby.
Yes, cae44's live casino is fully optimised for mobile. You can play through the browser on any Android or iOS smartphone or tablet — no separate app installation is needed. You get the experience of playing directly with a dealer right on your screen.
A stable internet connection is important for live streaming. A weak connection may cause the video to buffer and delays in placing bets. For the best experience, use Wi-Fi or a strong mobile data connection. If the connection drops, existing bets are generally processed according to the rules.
Still have questions? We are ready to help
If you did not find the answer on this page, the cae44 support team is always by your side. Talk to us directly in Bengali or English — 24 hours a day, 7 days a week.
Contact us via live chat